Engagement Manager

FLSA Status: Full Time
Reporting Relationships: The Engagement Manager reports to the Executive Director
Schedule: 40 hours
Location: On-Site at 201 Washington Street, Reading, PA 19601

Overview

Are you passionate about building lasting relationships and shaping the future of supporter engagement? At GoggleWorks, we are looking for an enthusiastic and dynamic Engagement Manager to join our team.

This role offers a unique opportunity to not only manage supporter relationships but also help shape our engagement strategies. If you’re someone who thrives in a creative, growth-oriented environment and wants to make a real impact, this is the role for you.

About GoggleWorks

GoggleWorks is a place to develop skills, ask questions, experiment freely, and investigate the human spirit. Through exceptional arts education and engaging community programming, we inspire people to expand the boundaries of art making, personal growth, and appreciation for material culture. GoggleWorks supports aspiring, emerging, and established artists through year-round arts education, including workshops, classes, visiting artists, residencies, summer camps, studio access, and exhibitions. Additionally, GoggleWorks offers a robust schedule of community programs and special events; including Arts Festival Reading, monthly Spotlight Nights, and our After School Arts Program.

GoggleWorks’ mission is to transform lives through unique interactions with art.

Engagement Manager

As an Engagement Manager, you will play a crucial role in fostering meaningful relationships with our supporters, partners, and patrons. You’ll collaborate closely with the Executive Director and teams across programs and marketing to create and execute innovative engagement strategies. This role provides room for growth, offering the opportunity to build and shape the future of donor engagement while helping to drive GoggleWorks’ mission forward.

Responsibilities

• Develop and implement personalized stewardship plans to build strong, lasting relationships with supporters, partners, and patrons.
• Create thoughtful thank-you messages, impact reports, and communications that showcase the difference our supporters make.
• Collaborate with the Executive Director to identify, nurture, and retain new and existing supporters.
• Assist in the planning and execution of annual appeals, ensuring messaging resonates with supporters.
• Plan, coordinate, and host impactful events that deepen connections with supporters and the community.
• Work cross-departmentally with programs and marketing teams to organize fundraising events and community engagement activities.
• Coordinate and host tours and outreach events to connect supporters directly with GoggleWorks’ work.
• Maintain accurate records of supporter relationships in the donor management system and generate reports to track engagement efforts.
• Provide administrative support to ensure all aspects of supporter engagement are well-organized and efficiently executed.

Qualifications

• 1-3 years of experience in supporter relations, fundraising, or nonprofit operations.
• Experience with event planning and engagement strategy development.
• Strong verbal and written communication skills, with a focus on building lasting relationships.
• Ability to engage with a diverse range of supporters and community members.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and supporter management software.
• Prior experience in arts, education, or cultural organizations is preferred.
• A passion for building community connections and advancing nonprofit missions.
• Bachelor’s degree in Nonprofit Management, Communications, Marketing, or a related field preferred.

Benefits:

• Health, vision, and dental insurance
• 403B plan with match
• PTO, Sick, and Holiday pay
• Free art classes and workshops
• Discounts in retail store and galleries

GoggleWorks Center for the Arts is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that are prohibited by law.

To Apply

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GoggleWorks Center for the Arts is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that are prohibited by law.