Seeking Visitor Experience Coordinator

The Visitor Experience Coordinator must be able to work independently on multiple tasks with thorough attention to detail as well as possess outstanding customer service skills, responsible work ethics, and basic computer skills. Ideal candidate will show expertise with basic office computer programs and possess the willingness and ability to learn new software programs.

This is a part time position scheduled primarily evenings and weekends. Applicants must have evening and weekend availability.

Organizational Background

Reporting:

The Visitor Experience Coordinator is scheduled 15-25 hours per week, works cooperatively with staff, and reports to the Visitor Experience Supervisor.

Qualifications:

Excellent customer relations skills
Competencies in the following areas: interpersonal skills, memory, attention to detail, following directions, comprehension, organization, calculating, reading, writing, speaking, evaluating, and mathematics
Ability to use a register, count change, handle cash, run a credit card machine, manage end-of-day reports, reconcile cash register and daily deposit
Availability to work flexible work schedules including morning, evenings, weekends and holidays.
Bilingual English and Spanish is preferred
Basic computer skills, with ability to learn box office, registration, or database software
High School Diploma or G.E.D. required
Ability to manage competing priorities effectively
Ability to work as a member of a team
Highly organized and detail oriented
Ability to work calmly under stressful situations
Excellent written and oral communication skills
Ability to collect information and forward to proper recipients
Excellent interpersonal skills, including the ability to deal effectively and courteously with the public, artists, vendors and other staff members
Must pass and maintain criminal and child abuse clearances as required by law
Responsibilities

Further the mission of GoggleWorks, particularly by engaging visitors, promoting curiosity, and communicating about programs and activities
Provide excellent customer service as the first point of contact for students and visitors
Retain and disperse information on the events, exhibitions, programs, artists, and arts partners at GoggleWorks
Answer questions or direct to the appropriate department in person, via email, and by phone
Retain knowledge of course offerings and accuracy in registering students for classes
Receive and distribute packages and shipments
Maintain the brochure and information racks
Update events daily on chalkboard
Arm and disarm alarms as needed; attend to security system when alarm is activated
Sell memberships, gallery artwork, GoggleWorks gift cards, studio rentals and supplies. Use cash register and appropriate forms and procedures; sell film tickets as needed
Maintain safety information on class attendance and incident reports
GoggleWorks Center for the Arts is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that are prohibited by law.

Applicants should submit a resume and cover letter to hr@goggleworks.org

Job Type: Part-time

Required experience:

customer service: 1 year
Required language:

Spanish

Seeking Artist Instructors

Here at GoggleWorks, we are always looking to expand our educational offerings and introduce new ideas and techniques to our students and community. Our educational offerings are only as good as the artist instructors that teach here. To that end, we invite qualified artist instructors to propose classes and/or workshops in each of our seven teaching studios, including: ceramics, hot glass, warm glass, metalsmithing, photography, printmaking, and woodworking. For instructors who teach outside of these mediums, special topic classes and workshops enable us to move beyond the traditional. We are always looking to expose our student body to new mediums, methods, and materials; nothing is off limits.

GoggleWorks Center for the Arts is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, sexual orientation, political affiliation, or belief. Employment decisions are made without consideration of these or any other factors that are prohibited by law.